Privacy Policy
Information Collected:
The information that we collect from you helps us personalize and improve upon SCHWING experience. You have the option not to provide certain information; however, withholding information may prevent you from being able to take full advantage of some of our web site features.
This section of our privacy policy applies to all information collected by or submitted to the SITE.
When you visit our site, we automatically receive and store any information you enter on our website. For example, you provide information when you search for a product; place an order through the SITE, provide information in your account; communicate with us by phone, e-mail; complete a questionnaire or any other way. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; financial information, such as credit card or bank account numbers, including Social Security and driver's license numbers; transactional information based on your activities on the Site and content you generate or that relates to your account; shipping, billing and other information you provide to purchase or ship an item, correspondence through the Site, and correspondence sent to us.
Whenever you interact with us, we collect and analyze some data about you, which may include the full Uniform Resource Locator (URL) click stream to, through and from our website, including date and time, cookie number, products you viewed or searched for, and the phone number you used to call our 800 number. Your IP address is used for the SITE internal use only and helps us diagnose problems with our server and administer our web site. We also automatically track certain information about your activities on our web site. These may include: browser type and version, operating system and platform; statistics on page views, traffic to and from the Site, and ad data; standard web log information; and purchase history. We use this information to do internal research on your interests and to help us better understand and serve you. If you are a registered the SITE customer, we link this automatically-collected data to your personally identifiable information. We may collect and measure session information, including page response times, download errors, length of visits to certain pages, page interaction information and methods used to browse away from the page.
We might also receive information about you from other sources and add it to our account information. Examples of these include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily. Supplemental information from third parties may also include credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers. For example, if the information you provide cannot be verified, we may ask you to send us additional information (such as your driver license, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions online to help verify your information.
We also store certain types of information when you interact with us on our web site. For example, we use "cookies" and can obtain certain information from your web browser. By transferring these alphanumeric identifiers or "cookies" that your browser creates at our request in an approved and standardized place on your computer, the SITE assigns you a unique customer code and records information about your activity on our site. When you visit or return to our site, we read the cookie to identify you as one of our customers and help you recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. The cookie does not retain your billing information, nor does it save any of your personally identifiable information in an explicit fashion.
Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our site, including our Shopping Cart, will not work properly. This privacy statement covers the use of cookies by the SITE only and does not cover the use of cookies by any advertisers.
Use of Information:
To carry out certain business functions, such as order fulfillment or e-mail delivery, we sometimes hire other companies to perform these functions on our behalf. These companies have access to the information needed to perform their functions, but are required to keep it secure and confidential and not use it for any other purpose than completing their contractual requirements to the SITE. As a part of the normal process of completing your purchase, the SITE may provide your personal data to a third party payment processor, depending on your chosen method of payment.
Any credit card or similar payment information you submit is used in billing for the specific transaction in which the information was submitted unless otherwise disclosed. Payment information is stored for a time on our secure servers to allow the processing of refunds or to respond to customer inquiries.
The SITE reserves the right to disclose account and personal information when we believe such disclosure is appropriate to comply with the law, to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use or to protect the rights or property of THE SITE or others.
Secure Encryption
We use Secure Socket Layer (SSL) technology, which is supported by the vast majority of modern Internet browsers. SSL works best when you are using the latest 128-bit encryption version of Microsoft Internet Explorer.
SSL technology represents the highest level of security available on the Internet. It automatically encrypts information traveling over the Internet, verifies the identity of the transacting servers through certificates and digital signatures, and confirms that the integrity of message content is maintained throughout transmission.
The SITE’s minimum requirement for transactions is the standard 40-bit or 56-bit encryption supported by the Internet Explorer 5.0 browser. If you are not using this browser, please refer to your browser's documentation for information on its security features.
We transmit the entire credit card number to the appropriate credit card company during order processing, but we reveal only the last five digits of your credit card numbers when confirming an order in compliance with Payment Card Industry Data Security Standard.
Wireless & Location Based Features and Other Telephonic Communications
a) Wireless Features. The Site may offer certain features and services that are available to you via your wireless Device. These features and services may include the ability to access the Site’s features and upload content to the Site, receive messages from the Site, and download applications to your wireless Device (collectively, “Wireless Features”). Standard messaging, data, and other fees may be charged by your carrier to participate in Wireless Features. Fees and charges may appear on your wireless bill or be deducted from your pre-paid balance. Your carrier may prohibit or restrict certain Wireless Features and certain Wireless Features may be incompatible with your carrier or wireless Device. You should check with your carrier to find out what plans are available and how much they cost. Contact your carrier with questions regarding these issues.
b)Terms of Wireless Features. You agree that as to the Wireless Features for which you are registered for, we may send communications to your wireless Device regarding us or other parties. Further, we may collect information related to your use of the Wireless Features. If you have registered via the Site for Wireless Features, then you agree to notify SCHWING of any changes to your wireless contact information (including phone number) and update your accounts on the Site to reflect the changes.
c) Location-Based Features. If you have enabled GPS, geo-location or other location-based features on any mobile app(s) or feature(s), you acknowledge that your Device location will be tracked and may be shared with others consistent with the Privacy Policy. Some mobile app(s) or feature(s) allow for you to disable location-based features or manage preferences related to them. However, you can terminate Device location tracking by us by dis-installing any mobile app(s) or feature(s). The location-based services offered in connection with our mobile app(s) or feature(s) are for individual use only and should not be used or relied on as an emergency locator system, used while driving or operating vehicles, or used in connection with any hazardous environments requiring fail-safe performance, or any other situation in which the failure or inaccuracy of use of the location-based services could lead directly to death, personal injury, or severe physical or property damage. The location-based services are not suited or intended for family finding purposes, fleet tracking, or any other type of business or enterprise use – other products exist today that may be used specifically for these purposes.
d) Call Recording and Monitoring. You acknowledge that telephone calls to or from SCHWING may be monitored and recorded and you agree to such monitoring and recording.
e) Providing Telephone Numbers and Other Contact Information. You verify that any contact information provided to SCHWING, including, but not limited to, your name, mailing address, email address, your residential or business telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide to us. Should you change any of your contact information, including telephone numbers, you agree to notify us before the change goes into effect by email at help@beis.com .
f) Your Consent to Receive Automated Calls/Texts. You acknowledge that by voluntarily providing your telephone number(s) to SCHWING, you expressly agree to receive voice messages and/or calls and text messages from us related to our service assistance, ordering assistance, any transaction with us, and/or your relationship with SCHWING. These telephone calls and text messages may include, for example but not by way of limitation, troubleshooting information and changes to your account. You agree to receive calls and text messages from us even if you cancel your account or terminate your relationship with us, except if you opt-out, as provided below. Consent to receive service calls/texts is not a condition of purchasing any goods or services. These calls or text messages may be made even if your telephone number is registered on any state or federal Do Not Call list. You acknowledge that you may incur a charge for these calls or text messages by your telephone carrier and that SCHWING is not responsible for these charges.
g) Opt-Out Instructions. You may opt-out of calls or text messages at any time. To opt-out of text messages, text STOP to any text message you receive. For help, text HELP. You acknowledge and agree to accept a final text message confirming your opt-out. We may use different shortcodes for different messaging purposes, so texting STOP to one shortcode will not effectuate a stop request for all shortcodes to which you are subscribed. If you would like to stop messages from multiple shortcodes, text STOP to each shortcode to which you would like to unsubscribe. To opt-out of automated telephone calls (but not text messages), you must (i) provide us with written notice revoking your consent; (ii) in that written notice, you must include your full name, mailing address, and the specific phone number(s) for which you wish to cease telephonic communications; and (iii) send this written notice to SCHWING America Inc, 5900 Centerville Road, Saint Paul, MN 55127, Attn: _____ or send an email to marketing@schwing.com. If you have any questions about opting out, please contact us at marketing@schwing.com. Please allow up to thirty (30) days to process any opt-out request. Please note that if you opt out of automated calls or texts, we reserve the right to make non-automated calls to you relating to your account, any transaction, or your relationship with us. Your obligations under this Section will survive termination of these Registration Terms.
Changes to this Privacy Policy:
This privacy policy was last modified on 12/09/2024.
The SITE may revise this policy from time to time. If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.